Professional Summary
30-year enterprise product management and technology career leading Identity & Access Management platforms, cloud transformation, and large-scale agile delivery at Nasdaq-listed biotech, Big Pharma, and major health systems. Currently directing Okta IAM product strategy, roadmap, and compliance at Exelixis. Proven at the scale of Kaiser Permanente (870 sites) and Gilead Sciences (30+ person cross-functional teams) — delivering IAM and cloud platform programs in highly regulated environments (SOX, GxP, HIPAA) that directly parallel the security and compliance demands of financial services.
Core Competencies
Professional Experience
Exelixis
Alameda, CA
Jul 2023 – Present
Director, Product Management – Identity and Access Management (IAM) | Information Cyber Security
- Own and maintain the multi-year enterprise IAM product roadmap; present strategy, investment priorities, and delivery outcomes quarterly to IT SVP and executive leadership
- Built and scaled the Okta IAM product management function at Exelixis — establishing a working model, OKR framework, delivery governance, and team ways of working
- Deliver cross-functional prioritization across IAM initiatives with Cloud Engineering, Client Engineering, Cybersecurity Operations and Engineering, Legal, and business stakeholders — balancing user experience, risk reduction, and operational efficiency
- Own Okta IAM product compliance strategy across SOX and GxP obligations, driving audit-ready controls and 100% phishing-resistant MFA enrollment across all Okta users
- Lead a globally distributed IAM Engineering team of 10 onshore and offshore engineers, driving roadmap execution, delivery accountability, and team capability development
- Developed and presented investment business cases for IAM platform capabilities to IT SVP and executive leadership, securing approval for multi-year Okta enterprise licensing and platform expansion
- Defined and tracked IAM product KPIs — including SSO coverage rate, provisioning SLA, MFA enrollment, and access review completion — using performance data to drive quarterly roadmap prioritization
IT Solutions · Consultant
Roswell, GA
Jan 2019 – Jul 2023
Client: Exelixis · Sr. Agile Program Manager | Cloud Product Manager
Aug 2022 – Jul 2023
- Owned product strategy and end-to-end migration roadmap for enterprise SSO platform transition — retiring OneLogin and delivering 130-application cutover to Okta with zero downtime across 2,500+ users
- Authored business case and executive briefing for multi-year Okta enterprise platform investment, securing approval from CTO and Finance leadership for enterprise-wide licensing
- Defined IAM adoption KPIs (SSO coverage %, MFA enrollment rate, provisioning SLA) and reported quarterly to senior leadership to drive accountability and roadmap tradeoffs
- Drove product/feature-centric delivery framework engaging Business Owners, Product Managers, Product Owners, and Engineering teams
- Program Manager for Cloud DevOps Engineering team delivering Digital Transformation, Data & Analytics, Bioinformatics, and Scientist initiatives to AWS
Client: Gilead Sciences · Sr. Program Manager, Enterprise Platforms & Infrastructure | Cloud Product Manager
Jan 2019 – Aug 2022
- Program Manager / Scrum Master for a 30+ person cross-functional team of Program Managers, Project Managers, Architects, DevOps Engineers, and Support Engineers
- Owned cloud platform delivery roadmap for Oracle EBS → SAP migration — defining implementation sequencing, release strategy, and dependency management across the DevOps engineering team
- Led end-to-end delivery and cross-functional coordination for enterprise Disaster Recovery Data Center technical stack and network upgrade, ensuring alignment to business continuity SLAs and organizational risk requirements
- Championed Agile delivery framework across Cloud DevOps programs; facilitated velocity-based sprint planning and capacity management
Healthcare IT Leaders · Consultant
Alpharetta, GA
Aug 2015 – Jan 2019
Client: Scripps Healthcare · Program Manager – Enterprise Architecture – Epic Program
Aug 2015 – Jan 2019
- Led enterprise infrastructure delivery for full Epic EHR implementation across 5 hospitals and 30 clinic locations — coordinating Server, Storage, Network, Citrix, and End User Device build-out
- Technical liaison between Epic Build Team and Clinical Teams; member of Enterprise Architecture Oversight Committee (EAOC) and Epic Leadership Group
Intellix Solutions, LLC · Director
San Ramon, CA
Dec 2006 – Aug 2015
Client: Kaiser Permanente · Program Manager – VoIP 3rd Party Integration/Discovery
Apr 2013 – May 2015
- Directed national VoIP 3rd-party integration discovery program spanning ~870 Kaiser Permanente sites; coordinated Regional PMs, Telephony Analysts, and Vendors to capture legacy PBX integration baseline data at scale
Client: Kaiser Permanente · Program Manager – Infrastructure – Network Track
Oct 2012 – Apr 2013
- Program Manager / Chief of Staff for Infrastructure Network Tracks (VoIP, WLAN, LAN) — developed program dashboards and status reporting for Network Services Design, Engineering, and Operations leadership
Client: UCSF School of Medicine · Program Manager – Academic Research Systems – IDR Project
Nov 2011 – Oct 2012
- Program Manager for IDR data center migration from UC San Diego to UCSF — led infrastructure application build-out and multi-phase de-identified data migration from APeX Clarity
Client: UCSF Medical Center · Program Manager – APeX Technical Project
Feb 2011 – Oct 2011
- IT APeX Technical Program Manager for Epic EHR implementation; managed 10+ reporting PMs across clinical and ancillary systems and reported weekly to CIO, PMO, and Steering Committees
Intellix Solutions · Sr. Project Manager
Mar 2010 – Feb 2011
- IT Project Manager for software and infrastructure implementations across multiple vendor engagements
- Developed project plans, implementation plans, and post-implementation support documentation
Client: Kaiser Permanente · Program Manager – Integrated Delivery PMO
Aug 2008 – Mar 2010
- Program / Release Manager for Infrastructure Continuous Availability Program; directed Alternate Data Center build-out for Hospital Regions (SCAL, NCAL, Hawaii, Northwest) and produced status reports for IT Steering Committee and Board of Directors
Client: Stanford University Hospital & Clinics · Sr. Activation Project Manager
Dec 2006 – Jul 2008
- Led Epic Ambulatory and Inpatient go-live activation at Stanford University Hospital — developed minute-by-minute cutover plans and served as Command Center Shift Lead across Silver and Gold go-lives
Science Application International Corp (SAIC)
San Diego, CA
Jun 2005 – Dec 2006
Lead Test Engineer
- Test Lead for SAIC Corporate IT application upgrades; implemented Mercury Quality Center and established QA process models, test objectives, and environment standards
Kaiser Permanente · Lead Technology Consultant
Oakland, CA
Jan 2001 – Jun 2005
Lead – KP HealthConnect (KPHC) Production & Development Support
Jan 2003 – Jun 2005
- Managed 20 support engineers providing 24×7×365 KPHC EMR support across hospitals and clinics nationwide
- Core team member defining and implementing the Production Support Framework for National and Regional IT and Business/Hospital
- KPHC Application Support liaison to all eight KP Regions; provided on-site go-live support for every regional KPHC implementation
- Facilitated Severity 1 and Severity 2 Triage Bridges for KPHC issues
Manager – Technical Environments Dev Support Team
Apr 2002 – Jan 2003
- Managed support staff of 15 members across three locations (Oakland, Walnut Creek, Pasadena)
- Liaison from Technical Environments to Development/Build Environment Teams; facilitated Technical Triage Bridges for issue resolution
Sr. Technology Consultant – CIS Implementation
Jan 2001 – Apr 2002
- Developed minute-by-minute cutover and back-out plans for CIS 1.0 Activation and Go Live (Hawaii)
- Systems Integration Lead for Clinical Content Migration into CIS
Science Application International Corp (SAIC)
San Diego, CA
Jul 1998 – Jan 2001
Lead Software Test Engineer / Analyst · Program Manager (KP-CIS Project)
Kaiser Permanente – California Service Center
San Diego, CA
Feb 1995 – Jul 1998
Functional Testing Systems Analyst – Foundations Systems
Education
Masters of Business Administration (MBA)
University of Redlands · Redlands, CA · 2002
Bachelor of Arts, International Business
San Diego State University · San Diego, CA · 1992